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Essentials of Quality with Cases and Experiential Exercises, by Victor E. Sower
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Thoroughly tested and used by students and proven to help students taking the American Society for Quality’s Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today’s economic environment to ways of developing metrics for measuring and evaluating programs. With non-academic, reader-friendly writing, the text features many chapter exercise and cases that provide students with hands-on experience.
- Sales Rank: #369940 in Books
- Published on: 2010-02-22
- Original language: English
- Number of items: 1
- Dimensions: 9.00" h x 1.00" w x 6.00" l, .95 pounds
- Binding: Paperback
- 416 pages
Review
This book was written with the student in mind so it would make a good textbook. The book has a good coverage of topics listed on the body of knowledge for the CQIA and could be a good primer for that exam. - Journal of Quality Technology.
Most helpful customer reviews
2 of 2 people found the following review helpful.
Strategic Quality Management
By Kenneth W. Green Jr.
I recently used Dr. Sower's Essentials of Quality book to teach a senior level course on quality management and found it to be exceptional. From his conceptualization of quality management at the strategic level to his discussion of the statistics underpinning control charting, the text is clear and concise and immediately understandable. The text has appropriate depth and breadth help beginners grasp the basic principles of quality management and experts understand how to strategically embrace quality management at all levels within their organizations. Dr. Sower's experiential approach to learning sets his book apart from other quality texts. Not only does he provide material necessary to increase knowledge levels but also experiential exercises to ensure that appropriate quality-related skills are also developed. In addition to being an excellent text for university courses, I believe that the text is well suited for use in corporate training situations as well. Dr. Sower has extensive experience in both academia and industry. This experience is evident throughout. It is seldom that one text is well suited for both academic and corporate uses. My experience with the book leads me to believe that Dr. Sower's Essentials of Quality will well serves needs of educators and practicing managers.
2 of 2 people found the following review helpful.
Essentials of Quality
By Pamela J. Zelbst
Dr. Sower's book, Essentials of Quality, is an excellent tool for the classroom. Dr. Sower through his book helps the professor take the subject of quality to a much higher level in the classroom through experiential exercises that are both practical and engaging for the students. His ability to convey difficult subject matter is amazing and extremely beneficial to the students and the teacher as well. The book would be an excellent tool for individual, organizations and classrooms. I highly recommend this book to anyone that wants to increase their knowledge in the area of quality.
0 of 0 people found the following review helpful.
I needed this book for a class
By Ken
and it came in good condition, very well packed and it's a decent book. I mean, I wouldn't personally buy it if I didn't have to and in all honesty I think there are some other books that address quality better than this one but, it was required for a class and the book meets my expectations from a quality of materials, packaging, etc.
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